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Introduction:
At https://roofers-austin.localsolutionsonline.com, also known as roofers-austin (‘the Company’ or ‘we’), safeguarding your privacy and ensuring the protection of your data are paramount. As a responsible organization, we believe it’s essential to be transparent about our practices concerning the collection, storage, access, and processing of personal data in compliance with various privacy regulations including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more. By adopting a proactive approach to data privacy, we aim to maintain trust with our users, customers, and partners.
Scope:
This policy applies to all https://roofers-austin.localsolutionsonline.com website, applications, services, and products. Our commitment to data protection encompasses all aspects of our online presence, including but not limited to our websites, mobile apps, email marketing campaigns, and customer support services. It’s important to note that this policy does not extend to third-party platforms, applications, products, or services accessed via links on our platform, each governed by their separate privacy policies.
Processing Activities:
This policy governs interactions when you:
- Use our applications and services as an authorized user
- Visit our websites linked to this Privacy Statement
- Receive communications from us, including newsletters, emails, calls, or texts/SMS
- Interact with our customer support team
These activities involve the collection, storage, access, and processing of your personal data. By understanding how we process your data, you can better navigate our digital services and make informed decisions about your privacy.
Personal Data Collection:
We collect various types of Personal Data including:
- Account Information (e.g., username, password)
- Payment Information (e.g., credit card numbers, bank account details)
- Financial Information (e.g., transaction history, spending habits)
- Purchase Information (e.g., product orders, purchase dates)
- Mobile Device Identifiers (e.g., device IDs, IP addresses)
- Location Data (e.g., GPS coordinates, city/country information)
- Feedback (e.g., ratings, reviews)
- Social Media Information (e.g., social media profiles, friend lists)
- Product Information (e.g., product preferences, browsing history)
We collect this data through user input, interactions, and automated technologies. Additionally, third parties may provide us with Personal Data, subject to their respective privacy policies.
Cookies:
We utilize cookies for improved user experience and analytics. Cookies fall into categories such as:
- Strictly Necessary: These cookies are essential for our website to function properly.
- Preference: These cookies allow you to customize your browsing experience.
- Analytics: These cookies help us analyze website traffic, engagement, and conversion rates.
Users can control non-essential cookies through our Cookie Manager. This allows you to make informed decisions about which cookies are allowed or blocked on our site.
Retention and Deletion:
We retain Personal Data as required by law and for the purposes collected. Upon fulfilling these purposes, we delete or anonymize the data. Our retention periods vary depending on the type of data and applicable laws.
Security Measures:
We employ organizational safeguards and security measures to protect your Personal Data, including:
- Encrypted communication
- Engaging secure third-party processing
Our commitment to data security is unwavering, and we continually update our measures to ensure the highest level of protection for your personal information.
Children’s Privacy:
We do not knowingly collect Personal Data from children under 18 years of age. Our services are designed for adults and older teenagers, and we encourage parents or guardians to monitor their child’s online activities.
Your Rights:
Depending on your geographical location, you have rights related to:
- Access: Requesting access to your personal data
- Rectification: Correcting inaccurate Personal Data
- Erasure: Deleting Personal Data
- Restriction: Limiting the processing of your Personal Data
- Portability: Receiving your Personal Data in a structured format
- Objection: Objecting to the processing of your Personal Data
- Non-discrimination: Enjoying equal treatment and services regardless of consent or data protection decisions
- Filing appeals/complaints: Seeking redressal for grievances related to data protection
- Withdrawing consent: Revoking your consent for specific data processing activities
To exercise these rights, contact our privacy team.
Changes to Policy:
We reserve the right to modify this Policy, and any changes will be posted on our website. We encourage you to review this Policy regularly to stay informed about updates and amendments.
Contact Information:
For inquiries, unsubscribe requests, or data-related questions, contact us via email at [email protected] or through written correspondence to the provided address.